ProTouch, Kindred’s proprietary electronic medical record system, helps clinicians paperless access and manage important patient information including vital signs, medications, progress notes and lab and radiology results. ProTouch monitors in patient rooms are continually updated as needed, and interface with a patient’s ventilator in order to provide real-time respiration information. Recent enhancements to the system include documentation and display of multi drug-resistant organisms with flagged alerts, and improvements to the searchability of transcribed reports including display by date, report type, dictator and signature status.
ProTouch will soon be moving into the mobile arena as it is rolled out as an application for the Apple iPad, allowing Kindred physicians to access and update important patient information even more efficiently, while on the move.
Especially in integrated care markets where Kindred operates several different facilities at varying care levels, from specialized hospital care in transitional care hospitals, to short-term care, to skilled nursing facilities to rehab care, many physicians travel between several sites to see their patients each day.
“By having a ProTouch app on their iPads, the information they need will be as mobile as they are,” said Terry Carrico, Senior Director of Hospital Clinical Development for Kindred Healthcare. “Our physicians needed a consolidated current view of their patients to use while rounding and creating orders, and this app will meet that need.”The app, to be rolled out in early 2013, will provide a patient list personalized to each physician and a snapshot of the patient’s condition, with information on labs, medications, transcription and vital signs such as blood pressure, temperature and respirations. Physicians can scroll back and forth through the information with the swipe of a finger, and can touch any given area if they want more information. The first phase of the ProTouch app will provide physicians with access to a “Rounding Report” on their iPadsAlso in development is a pilot project allowing ProTouch to communicate clinical information using the national standard CCD (Continuum of Care Document). The first phase of this project will create ProTouch communication between the Kindred divisions, and it will be piloted in the Boston Integrated Care Market.Kindred purchased ProTouch 19 years ago and has an in-house team to develop and improve the application each year specific to the transitional care hospital environment. ProTouch is used by about 40,000 Kindred clinicians, sees more than 400 million transactions per month (more than any other application at Kindred, including email or Internet Explorer), continues functioning even if disconnected from the corporate data center and is updated and improved weekly, with 100 to150 augmentations and improvements released each year. It retains patient electronic medical records permanently on servers as a safeguard in case there is ever a need to retrieve previous clinical information.ProTouch has specific clinical pathways and security rules for almost 40 different clinician roles, including physicians, nurses, pharmacists and therapists, so it is as versatile as it is functional. The iPad app project will be piloted among physicians only.“I think this enhancement is a tremendous step forward in tailoring ProTouch to meet the needs of physicians,” said Sharon Barnard, a Florida-based Regional Senior Director for Clinical Operations in Kindred’s Hospital Division. “The dashboard format facilitates decision making for busy, mobile physicians, which I think will enhance our ability to transition care settings in a more seamless fashion.”
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