OPEN ENROLLMENT 2012

With a large number of employees waiting until the very end of Open Enrollment to call and make their benefits selections for 2012, many were unable to get through to the call center before the deadline. We appreciate that 2011 has been an extraordinarily busy year for our employees in all of our divisions, and that we have so many employees that are new to the Kindred Open Enrollment process.

Because of these extenuating circumstances, we have decided to open the enrollment call center for two additional days – Thursday, December 1 and Friday, December 2 from 9:00 am to 5:00 pm Eastern time. Employees who were unable to connect to the call center should use the same phone number provided to them in their enrollment materials. 

There will be no further extensions to Open Enrollment after the call center closes on December 2 at 5:00 pm Eastern.

While we are working with our vendors to minimize the impact on you and your families, this extension will, unfortunately, create a number of challenges that may affect all employees enrolled in benefits for 2012. Please understand that all employee elections may not be updated in our vendors’ systems prior to January 1, 2012, and ID cards may not be issued before then either.

For those that were unable to get through to the call center due to high volume, we encourage you to take advantage of this two-day extension of Open Enrollment and call as early as possible.

Your Choices for a Healthy Lifestyle

Kindred recognizes that our greatest strength is the more than 76,000 dedicated and compassionate employees who create our dynamic culture of caring and a strong reputation for quality. We maintain our commitment to taking care of our colleagues who provide care and rehabilitation to our patients and residents each day.

Highlights for 2012

• You again have the opportunity to qualify for the Healthy Rewards Rate and save money by participating in the Kindred Step Up to Health program.
• Some plan changes will be implemented in 2012 – more information will follow in the open enrollment materials.