Additional Types of Care

We are committed to proving high-quality care and outstanding service. Our goal is to help you return to the highest quality of life possible. In addition to our core services, we offer:

Case Management

Case Management services are provided from the hours of 8 a.m. to 4:30 p.m; however, exceptions can be made based on you and your family’s needs.

Case Management at our hospital is designed to maximize the coordination of care, services and resources for you and your family. This enables us to ensure continuity of care and to facilitate individualized treatment goals for your specific needs.

The Case Manager:

  • Promotes communication and coordination between all members of the care team, involving you and your loved ones in the decision-making process in order to provide the best care possible.
  • Educates you and your loved ones about their role in your recovery, community resources, insurance benefits, cost factors and more. All with the goal of keeping you informed and able to made decisions confidently. 
  • Encourages appropriate use of medical facilities, services and equipment with a focus on quality of care, performance improvement, and cost effectiveness. 
  • Is an advocate for you as well as the payor (i.e. your health insurance provider) to facilitate a win-win situation for you, your care team and the payor. 

Chaplain Services

We have chaplains on standby to assist you and your loved ones with any needs or concerns. Your minister is also welcome to visit at any time.

Diagnostic Imaging

Skilled and certified technicians operate our imaging equipment, and we make every effort to perform the testing in as prompt and as convenient a manner as possible.

Dialysis

When kidney failure occurs, dialysis is essential to filter impurities from your blood and maintain the chemical balance you need.  If you or a loved one is experiencing a multi-system failure, our expertise allows us to treat your complex condition. We may offer dialysis in a designated room or at the bedside.

Food Services and Nutrition Support

Nutrition is an important part of your recovery, which is why our dietitians work with your entire care team to create your custom meal plan. Your food preferences and allergies are important—and our dietitians create plans that make the most sense for you.

Additionally, our dietitians perform assessments and monitor your nutrition plan, as ordered by your clinical team.

Our Dietary Services work:

  • To provide consistent quality food to you, our employees and guests 
  • To provide nutritionally adequate, attractive, and appetizing meals. 
  • To prepare prescribed therapeutics diets accurately that meet the RDA standards set up by the Food and Nutrition Board

Hours of operation are from 6 a.m.-7 p.m. Breakfast is served M-F 8 9 a.m. Lunch is served M-F 11:30 p.m.-1:30 p.m.

Intensive Care

After a hospital stay for a serious injury or illness, you may need continued critical care and intensive monitoring. We provide this close, constant attention through a specially-trained team of clinical experts in one of our Intensive Care Units or Special Care Units. 

We also work with your referring hospital to make your care transition as smooth as possible without interrupting the treatment you require. 

Most often, our Intensive Care Units, treat those who are ventilator dependent or require cardiac monitoring and intravenous medications. We can also treat multi-system failure or complications from an injury, illness, or surgery.

Laboratory

Our hospitals feature onsite laboratories, allowing us to work directly with your clinical team to conduct all required tests. To perform tests as accurately and quickly as possible, we offer advanced technologies and equipment.

The Clinical Laboratory is licensed by the California State Department of Health Services, accredited by the Healthcare Facilities Accreditation Program, a program of the American Osteopathic Association (AOA) and is accredited by the Centers for Medicare and Medicaid Services (CMS). The Laboratory participates in proficiency testing through the American Proficiency Institute (API).

The Laboratory adheres to the regulations and guidelines outlined by the State of California Business Professional Code, OSHA, AOA and other regulatory agencies. All employees are careful to honor patient rights, especially those dealing with confidential information.

The Clinical Laboratory provides testing services in the following areas:

  • Hematology 
  • Chemistry 
  • Bacteriology 
  • Blood Bank/Transfusion Services 
  • Coagulation 
  • Immunology
  • Urinalysis
  • Pathology/Cytology 

Pain Management

Our clinical team is extensively trained and committed to your pain management and prevention. We continually assess your pain level and respond to your reports. We also provide information and education to help you and your loved ones make decisions about your pain treatment options.  

You may request or reject the use of any or all methods to relieve pain, including non-opiate and opiate medications.

Social Services

A wide range of social services – including counseling, discharge planning, referrals to community agencies and securing medical equipment for home use – is provided. Family members are also invited to take part in counseling.

Our Social Service Department maintains a philosophy that incorporates the mission and basic value statements of the hospital and the Code of Ethics of the National Association of Social Workers. All services are provided without regard to race, religion, ethnicity, sex, age sexual orientation, socio-economic status or nature of the illness or injury.

To you and your loved one:

  • To assist you and your loved one identify any economic or social problems which illness and hospitalization may cause
  • To help you and your loved one to cope with the immediate illness and/or long-term health challenges

To the hospital:

  • To help your care team understand your current state-of-mind so we may better communicate with you and your loved ones  

To the community:

  • To help our communities understand our services and how they may benefit from our care  
  • To participate in education, training and orientation programs as well as community development projects
  • To identify unmet community needs and encourage the development of new resources
  • To always consider new ways to improve our patient care and health programs in the community

Services provided will include the following:

  • Psycho-social assessments
  • Discharge planning
  • Crisis intervention
  • Participation in multidisciplinary treatment planning rounds
  • Recommendations of community services or programs
  • Assessing eligibility for Medicare and MediCal benefits programs and facilitating the application when possible
  • Patient rights advocate 
  • On-call availability 24 hours a day, 7 days a week  

Surgical Services

Surgical Services at Kindred Hospital Riverside include two Operating Rooms, Post Anesthesia Care Unit, and Central Supply Services Departments.

Department Hours:

  • Monday - Friday: 8a.m. to 4:30p.m. or surgery completion
  • Weekends, Holidays, and After Hours: On-call staff available