SHPBest Hospice Care CAHPS Awards

We are proud to announce that 14 of our hospice locations received SHPBest™ Hospice Care Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Awards for 2016. The annual SHPBest program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care. All eligible CAHPS clients in the SHP database are ranked in order to identify the recipients for each of three possible awards. The provider with the best Overall Score in the SHP database receives the Best-of-the-Best Award. Providers that rank in the top 5% receive the Premier Performer award. Providers that rank in the top 20% receive the Superior Performer award.

You can read more about the methodology for the awards here

Here is a complete list of our winners:


Superior Performer Award (Top 20%)

  • Dothan, Alabama
  • Phenix City, Alabama
  • Prescott, Arizona
  • Panama City, Florida
  • Bainbridge, Georgia
  • Warner Robins, Georgia
  • Terre Haute, Indiana
  • Saint Louis, Missouri
  • Oxford, Mississippi
  • Blue Bell, Pennsylvania
  • Beaumont, Texas
  • Brownwood, Texas
  • San Marcos, Texas
  • Waco, Texas