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Kindred’s Top Facilities in CMS’s Patient Satisfaction Ratings

The Center for Medicare and Medicaid Services (CMS) created the Home Health Consumer Assessment Star Ratings program to measure the experiences of people receiving home health from Medicare-certified home health agencies and to help you decide which one will be best for you.

The rating is made up of four key measures that attempt to summarize the patients’ and their families’ perspective of the home health they have received.

These measures include:

  • Care of the patients
  • Delivery and knowledge of the care plan
  • Communication between providers and patients
  • Understanding and explaining patient’s care
  • Specific care issues
  • Providing care for the patient’s needs
  • Overall rating of care

Several Kindred at Home facilities outperform the national average in the CMS star ratings, earning four- and  five-star ratings. Below is a listing of Kindred at Home and its affiliates’ top performers for the most recent CMS rating period (April 2017).

Five Stars
• Andalusia, Alabama
• Athens, Alabama
• Daphne, Alabama
• Enterprise, Alabama
• Florence, Alabama
• Foley, Alabama
• Geneva, Alabama
• Jasper, Alabama
• Mobile, Alabama
• Muscle Shoals, Alabama
• Pell City, Alabama
• Russellville, Alabama
• Moulton, Alabama
• Sylacauga, Alabama
• San Luis Obispo, California
• Marianna, Florida
• Miami Lakes, Florida
• Palatka, Florida
• Panama City, Florida
• Bainbridge, Georgia
• Avon, Indiana
• Greenwood, Indiana
• Indianapolis, Indiana
• Danville, Kentucky
• Alexandria, Louisiana
• Coushatta, Louisiana
• Hammond, Louisiana
• Houma, Louisiana
• Marksville, Louisiana
• Natchitoches, Louisiana
• Shreveport, Louisiana
• Fall River, Massachusetts
• Flint, Michigan
• Amory, Mississippi
• Booneville, Mississippi
• Calhoun City, Mississippi
• Columbus, Mississippi
• Hazlehurst, Mississippi
• Meridian, Mississippi
• New Albany, Mississippi
• Philadelphia, Mississippi
• Ripley, Mississippi
• Starkville, Mississippi
• Tupelo, Mississippi
• Ballston Spa , New York
• Corning, New York
• Hauppauge, New York
• King, North Carolina
• Lillington, North Carolina
• Wilkes-Barre, Pennsylvania
• Cheraw, South Carolina
• Florence, South Carolina
• Manning , South Carolina
• Marion, South Carolina
• Newberry, South Carolina
• Lebanon, Tennessee
• Smyrna, Tennessee
• Colorado City, Texas
• Granbury, Texas
• Hillsboro, Texas
• League City, Texas
• Seymour, Texas
• Vernon, Texas
• Charleston, West Virginia
• Huntington, West Virginia
• Summersville, West Virginia

Four Stars
• Albertville, Alabama
• Birmingham, Alabama
• Clanton, Alabama
• Cullman, Alabama
• Dothan, Alabama
• Fort Payne, Alabama
• Gilbertown, Alabama
• Huntsville, Alabama
• Prattville, Alabama
• Rainbow City, Alabama
• Selma, Alabama
• Mesa, Arizona
• Peoria, Arizona
• Phoenix, Arizona
• Fort Smith, Arkansas
• Hot Springs, Arkansas
• Little Rock, Arkansas
• Irvine, California
• Modesto, California
• Santa Rosa, California
• Stockton, California
• Colorado Springs, Colorado
• Grand Junction, Colorado
• Pueblo, Colorado
• Farmington, Connecticut
• Hamden, Connecticut
• Old Saybrook, Connecticut
• Apopka, Florida
• Boynton Beach, Florida
• Bradenton, Florida
• Clearwater, Florida
• Crestview, Florida
• Daytona Beach, Florida
• Deland, Florida
• Fort Walton Beach, Florida
• Gainesville, Florida
• Kissimmee, Florida
• Lake City, Florida
• Land O'Lakes, Florida
• Lecanto, Florida
• Live Oak, Florida
• Melbourne, Florida
• Miramar Beach, Florida
• Orlando, Florida
• Panama City, Florida
• Tallahassee, Florida
• Tampa, Florida
• Trenton, Florida
• Augusta, Georgia
• Statesboro, Georgia
• Coeur d'Alene, Idaho
• North Riverside, Illinois
• Rock Island, Illinois
• Muncie, Indiana
• Overland Park, Kansas
• Shawnee, Kansas
• Fort Mitchell, Kentucky
• Hopkinsville, Kentucky
• Lexington, Kentucky
• Louisville, Kentucky
• Shelbyville, Kentucky
• Plaquemine, Louisiana
• Baton Rouge, Louisiana
• Jennings, Louisiana
• Lafayette, Louisiana
• Lake Charles, Louisiana
• New Iberia, Louisiana
• Opelousas, Louisiana
• Ruston, Louisiana
• West Monroe, Louisiana
• Bangor, Maine
• Portland, Maine
• Sanford, Maine
• Annapolis, Maryland
• Columbia, Maryland
• Silver Spring, Maryland
• Towson, Maryland
• Pittsfield, Massachusetts
• Sandwich, Massachusetts
• Grand Rapids, Michigan
• Portage, Michigan
• Duluth, Minnesota
• Flowood, Mississippi
• Madison, Mississippi
• Magee, Mississippi
• Morton, Mississippi
• Vicksburg, Mississippi
• Creve Coeur, Missouri
• Columbia, Missouri
• Independence, Missouri
• Kansas City, Missouri
• Osage Beach, Missouri
• Carson City, Nevada

• Fernley, Nevada
• Las Vegas, Nevada
• Mesquite, Nevada
• Reno, Nevada
• Lincoln, Nebraska
• Omaha, Nebraska
• Auburn, New York
• Liverpool, New York
• Oswego, New York
• Riverhead, New York
• Westbury, New York
• Asheboro, North Carolina
• Boone, North Carolina
• Charlotte, North Carolina
• Gastonia, North Carolina
• Goldsboro, North Carolina
• Greensboro, North Carolina
• Greenville, North Carolina
• Hickory, North Carolina
• Kannapolis, North Carolina
• Kernersville, North Carolina
• Kinston, North Carolina
• Monroe, North Carolina
• Mooresville, North Carolina
• Morehead City, North Carolina
• Pink Hill, North Carolina
• Pollocksville, North Carolina
• Raleigh, North Carolina
• Rocky Mount, North Carolina
• Salisbury, North Carolina
• Shelby, North Carolina
• Statesville, North Carolina
• Washington, North Carolina
• Wilkesboro , North Carolina
• Winston Salem, North Carolina
• Youngsville, North Carolina
• Gahanna, Ohio
• Heath, Ohio
• Marion, Ohio
• Mt. Vernon, Ohio
• Hugo, Oklahoma
• Oklahoma City, Oklahoma
• Tulsa, Oklahoma
• Lancaster, Pennsylvania
• Stroudsburg, Pennsylvania
• Anderson, South Carolina
• Clemson, South Carolina
• Columbia, South Carolina
• Gaffney, South Carolina
• Myrtle Beach, South Carolina
• North Charleston, South Carolina
• Greenville, South Carolina
• Rock Hill, South Carolina
• Spartanburg, South Carolina
• Union, South Carolina
• Walterboro, South Carolina
• Chattanooga, Tennessee
• Amarillo, Texas
• Athens, Texas
• Beaumont, Texas
• Bowie, Texas
• Bridgeport, Texas
• Brownwood, Texas
• Big Spring, Texas
• Cleburne, Texas
• Eastland, Texas
• Graham, Texas
• Granbury, Texas
• Grapevine, Texas
• Greenville, Texas
• Humble, Texas
• Mineral Wells, Texas
• Olney, Texas
• San Angelo, Texas
• Slaton, Texas
• Weatherford, Texas
• Wichita Falls, Texas
• Racine, Wisconsin
• Bedford, Virginia
• Christiansburg, Virginia
• Lynchburg, Virginia
• Richmond, Virginia
• Roanoke, Virginia
• Virginia Beach, Virginia
• Bellevue, Washington
• Bremerton, Washington
• Everett, Washington
• Kent, Washington
• Seattle, Washington
• Spokane, Washington
• Beckley, West Virginia
• Bluefield, West Virginia
• Chapmanville, West Virginia
• Parkersburg, West Virginia