Kindred’s Top Facilities in CMS’s Patient Satisfaction Ratings

The Center for Medicare and Medicaid Services (CMS) created the Home Health Consumer Assessment Star Ratings program to measure the experiences of people receiving home health from Medicare-certified home health agencies and to help you decide which one will be best for you.

The rating is made up of four key measures that attempt to summarize the patients’ and their families’ perspective of the home health they have received.

These measures include:

  • Care of the patients
  • Delivery and knowledge of the care plan
  • Communication between providers and patients
  • Understanding and explaining patient’s care
  • Specific care issues
  • Providing care for the patient’s needs
  • Overall rating of care

Several Kindred at Home facilities outperform the national average in the CMS star ratings, earning five-star ratings. Below is a listing of Kindred at Home and its affiliates’ top performers for the most recent CMS rating period (Q2 2020).

Five Stars

  • Butler, Alabama
  • Geneva, Alabama
  • Hoover, Alabama
  • McCalla, Alabama
  • Mobile, Alabama
  • Phenix City, Alabama
  • Sylacauga, Alabama
  • Paragould, Arkansa
  • Mariana, Florida
  • Panama City, Florida
  • Danville, Kentucky
  • Alexandria, Louisiana
  • Baton Rouge, Louisiana
  • Hammond, Louisiana
  • Houma, Louisiana
  • Jennings, Louisiana
  • Lafayette, Louisiana
  • Lake Charles, Louisiana
  • Marksville, Louisiana
  • New Iberia, Louisiana
  • Plaquemine, Louisiana
  • Fall River, Massachusetts
  • Springfield, Massachusetts
  • Amory, Mississippi
  • Booneville, Mississippi
  • Bruce, Mississippi
  • Columbus, Mississippi
  • Flowood, Mississippi
  • Madison, Mississippi
  • Magee, Mississippi
  • Meridian, Mississippi
  • Morton, Mississippi
  • New Albany, Mississippi
  • Philadelphia, Mississippi
  • Ripley, Mississippi
  • Starkville, Mississippi
  • Tupelo, Mississippi
  • Vicksburg, Mississippi
  • Creve Coeur, Missouri
  • Independence, Missouri
  • Charlotte, North Carolina
  • Pink Hill, North Carolina
  • Rocky Mount, North Carolina
  • Youngsville, North Carolina
  • Wilkes Barre, Pennsylvania
  • Myrtle Beach, South Carolina
  • Abilene, Texas
  • Athens, Texas
  • Bowie, Texas
  • Bridgeport, Texas
  • Dallas, Texas
  • Fort Worth, Texas
  • Graham, Texas
  • Grapevine, Texas
  • Greenville, Texas
  • League City, Texas
  • Mineral Wells, Texas
  • Mt. Pleasant, Texas
  • Olney, Texas
  • Seymour, Texas
  • Vernon, Texas
  • Victoria, Texas
  • Weatherford, Texas
  • Wichita Falls, Texas
  • Beckley, West Virginia
  • Chapmanville, West Virginia
  • Huntington, West Virginia
  • Princeton, West Virginia
  • Summersville, West Virginia