What Consumers Want — Understanding Post-Acute Patients and Families

By Kindred Hospital Rehabilitation Services

Healthcare has undergone rapid consumerization over the past decade. This transformation has impacted what patients expect from their post-acute care provider. Selecting the appropriate level of care to meet their unique needs is critical for their long term recovery. But how does the patient and their family choose the right setting for this level of care? The Advisory Board recently conducted a consumer survey which identified four insights that could help you deliver what post-acute patients and their families want.

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PACC Consumer Survey Infographic

Kindred works with more than 150 hospital-based programs nationwide to help them drive greater patient satisfaction and ultimately greater success to their acute rehabilitation settings. To learn how KHRS can help optimize the performance of your rehabilitation program, contact us today.