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Insights and Trends

A hospital’s role in promoting employee satisfaction and retention

Between pandemic surges, caregiver burnout and the rise of medically complex and behavioral health patients, healthcare staffing has never been more challenging. Below are three strategies to help address the ongoing challenges surrounding healthcare talent recruitment and retention. These strategies also highlight the important role partnership can play in generating optimal outcomes for patients, staff and the overall hospital.

  1. Provide best-in-class employee training and continuing education.

    Supplying the latest educational resources for employees to excel within their role not only leads to better outcomes, but also helps to improve employee satisfaction and retention. A dedicated behavioral health partner with established programs for continuing education and employee development can help the hospital stand out from other employers in the community.

  2. Live out its mission and values through a positive culture.

    The mission and values of a hospital are the underlying DNA that brings the entire organization together. Hospital team members who align with a company’s mission and values are more likely to enjoy their work experience, resulting in higher productivity levels and engagement. They are also more likely to continue their employment within the organization long-term.

    An experienced provider will respect the hospital’s unique culture and mission, and will partner with the hospital to further that mission in the community.

  3. A reputation of excellence.

    An experienced behavioral health partner brings operational and clinical excellence that can help the program be known throughout the region. The additional resources and best practices also allow for greater efficiency, leading to less burnout and more flexibility – key drivers of employee satisfaction.

    This is especially critical as health systems across the nation are seeing shortages due to burnout in a multitude of positions including psychiatrists. These shortages create an obstacle when it comes to attracting behavioral health providers, and when combined with a lack of financial incentives, burnout is expected among all hospital staff within the local community.

    It is noted that within local communities,  as many as 65% of the population do not have access to this kind of specialist and more than  60% do not have access to any  form of behavioral healthcare due to a provider shortage.

    A partner with access to resources to aid in an employee’s professional growth and personal development can help a health system be viewed as an employer of choice within their community.

The benefit of partnership for behavioral health staffing success

Now more than ever, employee engagement and satisfaction are critical to overall program performance and the hospital’s ability to meet the needs of the community. Through a strategic partnership, hospitals can help optimize their operations as a whole – aiding in superior patient and facility outcomes as well as improved employee satisfaction and retention.

Read our white paper, “5 Ways Behavioral Health Operational Expertise Benefits Recruitment and Retention to learn how we help our contract management and joint-venture partners optimize their programs through focused employee engagement expertise.

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