Rehab programs that fail to keep their employees engaged risk serious staffing instability. Close to half of disengaged hospital employees surveyed plan to seek new jobs within the next 12 months.5
To retain quality rehab personnel, providers must develop and maintain a positive culture that enables medical directors, nurses, therapists and other staff to perform at their best.4 Achieving high engagement is an integral
component.
One of the strongest drivers of engagement is access to advanced training and continued education. Yet when surveyed, hospital employees reported lowest satisfaction rates with training and career development opportunities. Other significant
contributors include factors such as healthy team relationships, sufficient work resources, feeling valued by superiors and employer, and clarity of objectives.
Supply Tools for Success
Offering regular training and educational opportunities is critical for keeping staff qualified and engaged. Rehab professionals perform best when they’re equipped with industry-leading tools for treatment and administration, as well as productivity-enhancing
technology.
Provide Regular Feedback
Providers stay motivated when they have a clear idea of how they can improve. To drive better outcomes, implement a Monthly Medical Director Dashboard and an Annual Performance Review. In addition, cut through the negative noise directed at physicians
by sharing positive feedback regularly.
Reduce Administrative Burden
On average, physicians spend 24% of their time at work on administrative duties, according to a 2017 study by the AAMC.6 In addition, two-thirds of study respondents reported that administrative duties negatively affect their ability to deliver high-quality
care. Identifying opportunities to reduce administrative burden through leveraging scale, optimizing processes and obtaining the latest technology can drive greater physician job satisfaction and even improve quality of care.
Seek Third-Party Management
Many providers express hesitance over a third party managing rehab staff. However, qualified and experienced partners have the insights and focus to effectively engage staff, increase their levels of job satisfaction and empower them with the industry’s
most impactful tools and training.