Chelse Duncan, RN at Kindred Transitional Care and Rehabilitation – Greenfield, using PointClickCare Chelse Duncan, RN at Kindred Transitional Care and Rehabilitation – Greenfield, using PointClickCare

For the past several years, Kindred Healthcare has been looking to upgrade from paper charts to an online electronic medical records system. “We decided on PointClickCare because it’s one of the leading products in long term care,” says Kimberly Beach, Vice President, Operational Systems, Kindred Healthcare. PointClickCare was installed and became operational in three pilot centers in 2011. “Eighty-two centers will go onto the system this year,” Beach says. “All clinical staff will receive hands-on training.”

PointClickCare has a number of features that will make life easier for clinicians and other staff members. “The system is designed to be a real-time bedside system,” says Beach. “Using the computers on wheels, the clinicians take them into the patient rooms and record patient information as they’re providing care. This will save the clinicians time and eliminate the need for transcription. PointClickCare also allows multiple clinicians to view the patient’s chart at the same time, so there will no longer be a need to locate paper charts.”

Another feature of PointClickCare that will benefit clinicians is that it has built-in alerts. “With paper charts, the clinician has to go through the chart and look for things that require attention,” Beach says. “The PointClickCare system automatically flags things that need attention and adds them to a ‘to do’ list that will remain in the patient’s record until the tasks are completed. You can also set parameters so the system will alert clinicians when things like patient labs or vital signs fall out of range.”

Beach believes that the PointClickCare system will also improve patient care. “It will allow nursing staff to spend less time doing paperwork and more time with patients,” she says. “And if you ask any clinician at Kindred, they will tell you that spending quality time caring for their patients is why they are there!”

Chelse Duncan, RN at Kindred Transitional Care and Rehabilitation – Greenfield, using PointClickCare