Soon after Barbara Baylis came to Kindred in late 2002, she began an effort to develop consistent policies and procedures within the company’s nursing centers – more than 200 of them.

 

 Baylis, Kindred's Nursing Center Division Senior Vice President of Clinical and Residential Services, has an unwavering commitment to quality. Baylis, Kindred's Nursing Center Division Senior Vice President of Clinical and Residential Services, has an unwavering commitment to quality.

 

“A small group of us got together to clearly outline the care we were expected to deliver, based on evidence-based standards,” said Baylis, the Nursing Center Division’s Senior Vice President of Clinical and Residential Services. “And some people out in the field said, ‘Well, this is voluntary, right?’ And I said. ‘No. They didn’t voluntarily hire me. These are the standards we will begin striving for.’ ”

Almost ten years later, Kindred’s nursing centers have moved from the bottom of the quality ladder to the top – over 90% of Kindred centers have received Quality Awards from the American Health Care Association (AHCA). And in October, Baylis will receive the 2012 Mary K. Ousley Champion of Quality Award at AHCA/NCAL’s 63rd Annual Convention and Expo in Tampa, Florida.

Baylis is proud to be receiving the award, but she hastens to add that care provided in Kindred’s nursing centers “really isn’t about an award – it’s about doing the right thing every day.”

Her experience in organizing and strengthening clinical operations in long-term care facilities began over 20 years ago.  In 1992 she introduced Continuous Quality Improvement to 200 nursing centers spanning 16 states at Living Centers of America.  She is considered an exceptional champion of quality improvements, and was an early contributor to the AHCL/NCAL National Quality Award program as an Examiner and educator. Today, she is a Master Examiner, a member of the Quality Award Board of Overseers, and a member of the CMS Quality Assurance and Performance Improvement (QAPI) Technical Advisory Panel (TEP).

Her journey at Kindred, she says, has been made possible by the support of people such as Nursing Center Division President Lane Bowen and Dr. Keith Krein, the Division’s Vice President of Medical Development and former Chief Medical Officer.Constant Quality Efforts Highlighted through AHCA Quality Awards

The AHCA Quality Award is given on three levels – Bronze, Silver and Gold, Going forward, Baylis says the next goal is to help centers which have won the Bronze Award achieve a Silver Award

“We’ve come a long way,” Baylis says, “and we’re really a respected part of the Kindred family, of the continuum of care.”

2012 Bronze Quality Awards:

  • Kindred Transitional Care and Rehabilitation - Ygnacio Valley (California)
  • Kindred Transitional Care and Rehabilitation - Malley (Colorado)
  • Kindred Transitional Care and Rehabilitation - Bridgewater (Indiana)
  • Kindred Transitional Care and Rehabilitation - Mansfield Plaza (Texas)
  • Kindred Transitional Care and Rehabilitation - Colonial (Wisconsin)

2012 Silver Quality Awards:

  • Minerva Park Nursing and Rehabilitation Center (Ohio)
  • Kindred Transitional Care and Rehabilitation - Fairpark (Tennessee)
  • Kindred Transitional Care and Rehabilitation - Highlander (Massachusetts)
  • Kindred Transitional Care and Rehabilitation - The Meadows (Massachusetts)
  • Norway Rehabilitation and Living Center (Maine)

Click here to view past AHCA Quality Award Recipients

Congratulations to all on a job well done.

Baylis, Kindred's Nursing Center Division Senior Vice President of Clinical and Residential Services, has an unwavering commitment to quality.