Over one-third of the facilities in Kindred’s Nursing Center Division will be using a Web-based application called PointClickCare by the end of the year; the program replaces the traditional paper chart (which can be bulky, disorganized and hard to search) and has already made  patient records easier to access and update, while  protecting patient privacy.

To access PointClickCare, users must log in with a unique user ID and password, keeping it secure.  Once in the system, caregivers can complete their documentation right in the electronic chart.

“Traditionally, caregivers have been able to do some things on the computer but they still had to print the pages off and put them into the paper chart,” said Martha McFadden, Manager of Clinical Systems Development for Kindred Healthcare. “Now, many things can be done and stored online. The feedback we have gotten has been very positive – people just love it.”

PointClickCare and the Computer On Wheels Make Charting Mobile, Easier and More SecureWhen paired with the Computer On Wheels (COW), the PointClickCare program can be accessed in various places throughout the nursing center, most importantly in the patients’ rooms and at their bedsides.

“With this system, documentation can be done in real-time and assessments can be done at the bedside, which helps ensure accurate information,” said Senior Project Manager Ellen Mueller. “It also improves efficiency because the search for a paper chart is eliminated.”

The user-friendly, intuitive program has several features that make it especially exciting: the dashboard feature provides a snapshot of key information contained in each patient’s file.  For more detailed information within the patient’s record, users can simply click on the area in which they are interested.  Alerts remind caregivers when assessments are due, and a care plan section allows users to easily see and update the care plan for any given patient.

The assessment section reminds users when government-required assessments are due and can help streamline the process by identifying and alerting users to missing information.  Once complete, Medicare and Medicaid assessments are submitted to the state automatically by the system.

To help staff become comfortable on the system, trainers are on site at each nursing center for two weeks to train employees and answer any questions that might arise.

“From an administrative standpoint, we are doing a lot of tracking and trending and this makes all of the information we need easily accessible,” said Jill Pearson, LPN, Executive Director of Kindred Transitional Care and Rehabilitation – Greenfield. “From an operations perspective, we are no longer looking through multiple charts for information. We can go to a patient’s 24-hour report to get all of the information we need, and it increases our efficiency and is very user-friendly.”