Kindred's 2012 Quality and Social Responsibility Report

By Kindred Healthcare
Quality and Social Responsibility Report As part of Kindred’s belief that transparency is essential to a high quality healthcare system, the company issues an annual report that provides detailed data on clinical outcomes, trends in performance and chronicles efforts to further improve quality on behalf of patients, employees and healthcare partners.


Kindred’s 2012 Quality and Social Responsibility Report highlights these efforts in spite of a very challenging operating environment, and details the Company’s partnerships with hospitals and other healthcare providers to develop a more patient-centered, integrated and efficient care delivery system.

The quality outcomes and positive progress is a direct result of the 78,000 dedicated employees who strive to deliver on Kindred’s commitment to hope, healing and recovery and in providing coordinated care throughout an entire patient care episode from hospital to home.

In 2012, 546,000 patients and residents were cared for by Kindred care teams in settings across the post-acute continuum – consistently delivering improved quality outcomes while reducing lengths of stay, sending more patients home, and reducing rehospitalization rates.

Some of the key highlights from the Quality Report include:

  • Hospital Quality High and Improving – In 2012, Kindred’s transitional care hospitals – certified as long term acute care hospitals – treated the most medically complex patients, discharging nearly 70% of patients home or to a lower level of care after an average length of stay of 27 days. From 2008 to 2012, rehospitalization rates were reduced by more than 8% - to less than 11.2%.
  • Top-rated Nursing Center Division – Despite caring for increasingly sicker patients year after year, 53% of Kindred’s patients in our nursing and rehabilitation centers returned home on average in 31 days.  Since 2008, Kindred’s nursing and rehabilitation centers discharged 32% more patients home, decreased rehospitalization within 30 days of admission by nearly 12%, and decreased the average length of a patient stay by 27%.
  • RehabCare Functional Improvements – Delivering rehabilitation services in the most sites nationwide,RehabCare provided intensive physical, occupational, and speech-language therapies to approximately 543,000 patients and residents in 2012, helping them to achieve more than 78% improved function and independence from what they were able to do prior to our care.
  • Homecare and Hospice – More than half of Kindred at Home’s homecare locations were named to the 2012 HomeCare Elite, a compilation of the top-performing home health agencies in the United States.
  • Job Creation – In 2012, Kindred created 2,300 new clinical jobs.
  • Innovator – Kindred remains committed to drive innovations today to prepare for the care needs of tomorrow. In late 2012, CMS named Kindred as a participant in its Bundled Payments for Care Improvement initiative. In the Cleveland market, we are partnering with hospitals to test models of care in important clinical areas such as cardiac care, pulmonary, and ortho-rehab to improve quality, reduce lengths of stay and reduce hospital readmissions over a 60-day episode of care from hospital to home.

Kindred is committed to continuing these positive gains and transparently report progress. Our goal is to provide superior clinical outcomes, transition patients home more quickly and safely, and lower costs by reducing lengths of stay and reducing unnecessary rehospitalizations. We do this by providing the right care, at the right place, at the right time.