Keeping Kindred Secure

By Maggie Cunningham


At Kindred, we have a shared responsibility in protecting patient, customer and employee data. Here, we have a few tips to help keep all of that information secure!


Use Strong Secure Passwords

When choosing a password, consider making an acronym from sentences and use characters, numbers and mixed capitalization for complexity. Also, never give out your login credentials (over the phone, in person, or in e-mail.) 

In this example, the letters in mixed capitalization are an acronymic representation of the sentence: The quick brown fox jumps over the lazy dog. For added complexity, the letter 'O' is represented as a zero, and the sentence is finished in the special character '!' 

secureitlockLock Your Computer

Locking your computer keeps information safe from prying eyes. 

It also keeps all of our data secure, including e-mail, patient records and other potentially sensitive files.

It only takes a second to lock your computer. There is even a keyboard shortcut!


Be Careful Using Free Wi-Fi

Cyber-criminals often create open hotspots that are designed to steal data and personal information. 

If connecting at a business establishment, always ask for hotspot registration instructions and confirm network names to be safe.


Avoid Phishing Scams

Hackers can send enticing e-mails, create postings on social media or publish flashy advertisements that catch our eyes. Ultimately, they often lead to traps that steal data and information.

Don't fall victim to claims that are too good to be true!

secureitroadUse Complex Mobile Device Pins

Whether or not you enroll in Kindred's BYOD program, it's always a good idea to secure your mobile device with a pass-code. 

Use a PIN that is creative and unique*. PINs such as 1234, 0000, and 2580 are commonly used and easily hacked. Birthdays, anniversaries and other important number combinations to you can be easily decoded and are also unsafe to use as passcodes. 

To create a unique PIN, one example is to pick an uncommon or random four letter word and use the corresponding dial numbers for each letter. To make it even more secure, use the numbers backwards.

*Another alternative is to consider using complex pass-codes as opposed to PIN numbers for even greater security. 

Avoid Using Thumb Drives

Never use a thumb drive you've found or a personal thumb drive on a Kindred computer. Viruses and other malware that can steal identities and data are easily transferred via thumb drives.

If you need to share files, consider a network location.


secureitgamesDon't Install Software & Games

Applications on Kindred computers are certified by our technical teams to ensure the software is secured on our network. 

Be careful downloading anything extra onto your devices as they may open the doors to hackers AND it is against our IS policies. 

secureitsupportWatch Your Equipment

Never leave your Kindred laptop, tablet or mobile phone unattended in a public place. 

In the event that your equipment is lost or stolen, contact our IS Customer Support teams immediately at 1.977.581.1894.


Keep Systems Up-To-Date

Your Kindred systems are scheduled to receive automatic updates and patches for secure vulnerabilities. 

Desktop computers should be left powered on to receive these updates. Laptop users should connect to our VPN regularly to receive these updates.